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Former Member
Jun 12, 2012 at 04:04 PM

Current agent of the workitem

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Hello everybody,

Actually, I want to know where can I get the agent who reserved a workitem. In fact, using the MF SWW_WI_HEADER_READ or the view v_wi_head, I can get the result expected. However, the result is not correct in all cases. For example I know that an item is reserved by an agent but when I use one of the two methods above, the value of the agent is empty.

I think that the 2 ways work only for the parked items but I'm not sure of that 😀

Can you please help me to solve this issue?

Many thanks in advance.

Kind regards.