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Former Member

Is there an email address limitation when scheduling reports using Web Intelligence?

Trying to schedule a report within Web Intelligence to email an Excel version of the report to 78 email addresses separated by semi-colons.  When the report runs, it fails with the error "write error. [Error sending mail message to SMTP server. Return code: [].]: [CrystalEnterprise.Smtp]".   The issue cannot be due to the size of the file attachment being too large because if I schedule this same report with only one email address, it works successfully.  Does anyone know if there is a limitation to the number of email addresses to be entered for a scheduled report?  Thanks for your time!

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1 Answer

  • Jun 11, 2012 at 05:45 PM

    What version and patch level are you on?

    Can you try with two normal email addresses like ; please note that email addresses must be in that format


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    • Former Member Simone Caneparo


      Thanks for reply.

      My organization like to go with email as destination and not willing to use dynamic recipient at all. They wish to use email ID under "TO"