Error help: Could not load report file "Report Name Here".Load report failed

[Former Member]

Hello,

We have a web application running on a windows 2003 server utilizing a cust crystal report.  We continually get an error trying to display the crystal report in our web form.  It happens a few times a day and our method of fixing it has been to do one of two things. 

1. reset iis but we don't like to do this

2. simply copy in a dll into the bin folder which resets the application. 

We know we need to do one of the above when we get the following error:

Could not load report file "Report Name Here".Load report failed

We came across this post and change the registry entry but it did not seem to have any affect on our issue:

http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/f053713e-3e3d-2c10-2a81-f79259e54...

Anyone else run into this and have a fix by chance?

Thanks.

[former_member183750 · Accepted solution]

What version of CR (exact please)?

What version of .NET?

Are you using .Close and .Dispose on the report object as you get done with it?

What database?

What database connection method?

Check the event viewer - are there any messages related to the app?

- Ludek

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[Former Member · Accepted solution]

Thanks for the response.  Here is some further information. 

CR Version:  10.5.3700.0

Built on Visual Studio 2008 3.0 framework

.close and .dispose.  How we are doing this currently is we are popping up the report in a popup window to display.  How do you suggest running these in this scenario?  Can we run them as soon as we are done loading them into the control?

Database 2008r2

Nothing in the event viewer concerning this.

[former_member183750 · Accepted solution]

There is any number of ways of doing this. For example:

Dim report as New ReportDocument
Protected Sub Page_load()
.
.
.
End Sub

Private Page_Unload()
report.close()
report.dispose()
GC.Collect
End Sub

Or:

//C# (on form open):
private void WebForm1_Init(object sender, System.EventArgs e)
    {
    if (boReportDocument != null)
    {
        boReportDocument.Close();
        boReportDocument.Dispose();
        GC.Collect();
    }
    }

Or:

// C# on form close
 private void Page_Unload(object sender, EventArgs e)
    {
        if (boReportDocument != null) 
        { boReportDocument.Close();
            boReportDocument.Dispose();
            GC.Collect();
        }
    }  

- Ludek

[Former Member · Accepted solution]

Thanks again for the response.  how do you handle it when a person close IE or the tool via the x in the upper right hand corner?

[former_member183750 · Accepted solution]

Java script. It would call another page and this page would do your clean up. But this is a general coding question, perhaps for MS on how best to implement this. E.g.; forget about CR viewer being on the form. It could be any MS object. How would MS recommend cleaning up after that object?

Google search on "java script to close web form" comes up with:

http://www.javascripter.net/faq/closinga.htm

http://www.dreamincode.net/forums/topic/73742-who-to-close-web-form-using-aspnet/

http://www.javascriptkit.com/script/script2/closewin.shtml

And more.

- Ludek