My functional team is facing an error while saving/ displaying a docx. file through QC52 t-code
--> T-code : QC52
--> Gives the certificate number and ENTER
--> Click on certificate
--> It gives a pop-up with XLS and Microsoft word docx format
The XLS is opening but when I click on "docx" it gives me an error saying "SAP Archive link (error in storage system)"
May I know what all are the configuratiuons that I need to check from Basis side.
I need to solve this on urgent basis , quick help is really appreciated