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Jun 11, 2012 at 12:21 PM

Crystal Reports print Control slow printing


We are using Edge BI 3.1 SP5 for Crystal reports. When a report is shown on the screen (report is complet) and you click on the print icon
it will last about 24 seconds until the printer dialog is showing up. In most cases the default printer is a network printer.

SAP support says, that's normal because of the network printer. This is not realy a satisfying answer. Our sales are complaining about the time
it needs until they can print the report..

If you configure a lokal printer as a default printer it's faster. Does anybody have a solution for this? I mean if I print on the same printer out of Winword or Excel I don't have to wait.

Thank's for any help on this.