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author's profile photo Former Member
Former Member

Status Profile to loyalty objects

Hi Gurus,

Am trying to assign status profile to loyalty objects like membership, cards and member activity.

When the required config step is reached at CRM->Marketing->Loyalty->Basic Setting, the standard status profiles like LOYMAGAT, LOYMSH, LOYMST etc does not populate when the correct combination of Application, Object and Object Category is been selected. Instead, the list of the user status profiles available for transaction processing gets populated.

Is there anything to be enabled to get the afore mentioned status profile enabled in the system.

Any assistance in this regards would be appreciated.

Thanks in advance.

Regards,

Aershid

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    author's profile photo Former Member
    Former Member
    Posted on Jun 13, 2012 at 04:26 AM

    Hi Aershid,

    Can you please check if these notes 1265335 and 1265677 are implemented?

    Regards,

    Harsh

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 03, 2012 at 02:01 PM

    Hi,

    The issue has been resolved. The status profiles were available in the client 000 and had to be imported to dev and sandbox clients.

    Thanks for your input folks.

    Regards,

    Aershid

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