06-16-2005 8:24 AM
Hi All,
Iam new to SAP workflow. Here I need to send the mail from SAP Inbox to Outlook for high priority keeping red flag as icon.
can anyone tell me how to set up this and go ahead to start.
Thanks
Kumar
06-16-2005 9:15 AM
Hi,
Check this link.
http://www.sapdevelopment.co.uk/reporting/email/email_sapmail.htm
Thanks & Regards,
Judith.
06-16-2005 2:07 PM
IF I understand you correctly, you want to send a mail to Outlook (external email address) as a step in Workflow.
If you are on Release 6.20 or above the following solution will work. I do not remember what is available in earlier releases.
1) Define a multiline element based on SOXNA-FULLNAME to hold the email addresses. How you populate this element with the addresses depends on your requirements.
2) Insert a Send Mail step in the workflow.
3) In the Mail Tab, Select 'U' as Recipient Type.
Assign the Multi Line element defined in Step 1 to E-Mail Address.
4) Define the Subject and the body as needed.
Please note that you should have External mail sending from SAP enabled and a batch job that runs periodically to push the mail.
Cheers,
Ramki Maley.
06-16-2005 4:47 PM
I think you need to maintain a valid email id of the user through Xn SU01 ( User Data ).
Then in SO01 ( Inbox - Business Workplace )user settings , you need to set forwarding on.
Also, you need to check the settings in Xn SCOT. ( Contact your Basis team if required ).
Thanks,
Ram
06-17-2005 4:10 PM
Yes, for external email sending to work, the sender must have the internet email address maintained in SU01. In this case it will be the WF-BATCH user. If you have to send the mail to a group, you must come up with a way to get the address into the Workflow container. When I send these emails, I normally warn them that replies cannot be recieved.
The solution I provided above does not need forwarding to be on.
Cheers,
Ramki Maley