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Returns Order Route Determination

Former Member
0 Kudos

Hi Guys,

I’d like to consult with you regarding one issue that is encountered in for returns order processing.

Background: The scenario is user is creating a ZR05 doc type with reference to a billing document and selecting items that are material substitution then they manually change the plant number from plant A to plant B for all the items.

Expectation is the route of BOTH the parent and child items should be changed due to the plant change. But only the parent is changed.

Now, what I noticed here is that the material is not configured to be (material substitution) for the ZR05 document type, but the reference doc (invoice) where ZR05 is referring to, the materials are configured to be material substitution. Can this be the reason why the child item’s route is not changed? Also, I tried to change the plant number of the parent item only and the child item’s route was changed but the plant was not changed.

Any inputs here?

Accepted Solutions (1)

Accepted Solutions (1)

eduardo_hinojosa
Active Contributor
0 Kudos

Hi

If you don't have options with customizing tools, try with enhancement 0VRF0001

I hope this helps you

Regards

Eduardo

Former Member
0 Kudos

Hi,

Thanks for the reply, we found a customization regarding this already. Thanks!

Answers (1)

Answers (1)

Lakshmipathi
Active Contributor
0 Kudos

we found a customization regarding this already

Why dont you share that here so that others will also be benefitted

G. Lakshmipathi

Former Member
0 Kudos

its a customer customization setup in one of the customer's defined table which is not used by SAP and not used by any other customer so I don't think it will be beneficial to others.

Its a Ztable that is defined in the customer and there is a field there zplant that controls it.