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Former Member

Approval Mail sent however trip is already approved

Hello everybody,

I am quite new to SAP travel management and i am facing the following problem:

Some old trip expenses (since 2009, 2010) are already approved but approval mails are sent now in 2012.

After analyzingi trip expense workflow log, i think that for each workflow "In Process" an approval mail is sent even if the trip expense is in "Approved" status. 

I hope that image above make you better understand my problem.

Any help would be welcome,

Regards,

Hazem.

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    Former Member
    Jun 08, 2012 at 06:52 AM

    Hi Hazem,

    I guess you are approving that trip not through workflow, so the status still in process but in fact trip status already approve.

    right now, if you want to stop workflow (because I think you don't want to continue the workflow, right) you can go to tcode SWWL delete work item,

    then choose status in process

    creation date: 10.12.2009 (from your source)

    agent: leave blank

    then execute, choose all workitem related to those workflow, then delete it.

    hope it helps.

    inez

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    • Former Member Former Member

      Hello Inez,

      Thanks for the answer.

      In fact my problem is to find a way to display in a same report workitems,trip numbers and personal numbers.

      When i execute swwl, i have the list of workitems to delete. I send this list to the user which must verify if that's ok. The problem is that the only information the user has in his work place (SBWP), is related to trip number and personal number, so he can't tell me if that's ok to delete wokitems or not.

      The best solution would be to display in the report generated by swwl also trip no and pers.no. But how? 😊

      Hope my problem is more clear now.