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author's profile photo Former Member
Former Member

Order creation-Task list assignment-extra screen arises for the user.

We create Order and assign Task lists by selecting Extras -> Task list selection -> Direct entry : selecting General Task list , Group and Group counter is given: Task list is included for one user, but for other user a pop up comes - OPERATION SELECTION USING WORK CENTER/REPLACE WORK CENTER.

We checked both the user's settings : Extras -> Settings -> Default Values -> Control : No selection in Task list transfer for both the users. But how come this screen pops for one user and not for other user. Is there any User Role authorisation is involved.

Kindly suggest.

Raja

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    author's profile photo Former Member
    Former Member
    Posted on Jun 07, 2012 at 04:40 PM

    This is a user specific setting. While in any Service Order, Goto Extras--> Settings --> Default Values.

    Go to the Control tab. Manage your Pop-Up for Task List in 'Task List Transfer". These are the options that dictate if the user should or should not get a Pop-up while including a Task List.

    Hope this helps, let me know.

    Jack.

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    • Former Member Former Member

      We had a analysis, related to the issue.

      User 1: who gets the pop up - As not yet defined any selection in Extras--> Settings --> Default Values -> Control from starting of the usage. Till then the user is not got updated in the TPMUS Table.

      So that the User gets the POP UP.

      User 2: who is not getting the pop up - Defined the selection earlier in Extras--> Settings --> Default Values -> Control, then this selection was deselected.

      As this User name gets populated in the Table TPMUS and no selection the POP UP is not getting populated. Until we define the selection, only we get this POP UP.

      Thanks for your feed back.

      Regards,

      Raja

  • author's profile photo Former Member
    Former Member
    Posted on Jun 06, 2012 at 07:28 AM

    Hi,

    Can you pls let us know the message no.??

    rgds

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  • Posted on Jun 06, 2012 at 07:36 AM

    Hi

    What is the order type, both the order having same order type or different or both user using a single order.

    Shail

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 06, 2012 at 09:33 AM

    Are both using same data like plant, work center, task list, etc.,?

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  • Posted on Jun 12, 2012 at 01:11 PM

    Hi

    You have to follow

    Extras--> Settings --> Default Values.

    Go to the Control tab. Manage your Pop-Up for Task List in 'Task List Transfer

    Make sure both the users have simmilar version of GUI

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