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Former Member

error calling application via ole alviewer.app

Hi All,

The user is facing the below error while opening the invoice scanned document in FB03.

error calling application via ole alviewer.app

Few users are getting this issue. Some other users are able to view the document. Please help me to resolve this issue Asap.

Regards,

Suresh

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1 Answer

  • Jun 04, 2012 at 04:21 PM

    Hi,

    Are you using IXOS applicationĀ  for Archiving and viewing data .If so please check below

    Have you checked wheter Live link Windows viewer is installed on the users desktop. This must be installed on user desktop in order to view images Also compare GUI patch levels of users who are able to access and who are not

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