How can email ids(no longer existing in system) deleted from smwp

[harshavarddhan_pandeya]

How  can email ids  deleted from smwp?

The messages failing with error 806.I want delete the those email ids that no longer exists in the system.

[ShyamPindiproli]

Which emails ID's are you talking about ? Are you referring to Email ID's in the Customer Master Data ?

Regards,

Shyam

[harshavarddhan_pandeya]

We are facing mail error issue 806 in our production system (in sost).

The email ids need to be deleted .

Please find the error message below.

No delivery to Juan.rodriguez@pmin, invalid recipient address

II have also found that the complete e-mail address is not displayed in the error message as we can see from the above message.

Please let us know the steps to delete the email ids.

Regards,

Harsh

[venkateswaran_k]

Dear Harsh

In SOST  first of all find the source of the session that sends out the email. 

Secondly, in that program where teh email is pickedup ... Is it hardcoded or selecting from any table etc..

then decide form where it is to be deleted.

Regards,

Venkat

[ShyamPindiproli]

Hello Harsh,

This needs to be definitely fixed at the source which is providing the email addresses.

New Emails ID's:

You can have a Web Service call to validate Email ID's. If you think this is an overhead, then you can write your custom logic to display an error at the source itself when the email Id will be entered in the system.

For all existing Email ID's: First, you will have to find out where exactly these email ID's are coming from in the Master Data. And then you will have to perform a data quality check by running it through a custom program and generate a report.

You will need a Report, because you just cant change Email ID's in the master data without proper approvals.

Regards,

Shyam