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Former Member

No login to WebDynpro Content Administration/User Management anymore?!


from the J2EE start page I try to get into the WebDynpro Content administration or User Management.

Both times I get a login screen which is fine. I type in UserName and Password, press login and voila Login Screen again. When I type in wrong credentials I get an error, so the data I typed in is correct. I get nor Error nothing, just login screen again.

Any hint whats going wrong here????


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4 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 15, 2005 at 07:58 AM

    Hi Frank

    Did you check if your user is locked?

    You can do this by follwing steps

    1. Start the config tool from 'C:\usr\sap\C11\JC00\j2ee\configtool'. (This is a standard installation with fixed drive and instance names, but you're clever enough to figure this out, aren't you?). There is a config.bat or for unix a shell file. The program may take a moment to come up, don't get confused by messages appearing in the console window.

    2. Press the last button in the quick menu with the tabstrip: 'switch to configuration editor mode' to change to that mode.

    3. Now you can see a tree of resources. You drill down the tree to security->userstores->UME User Store.

    4. Switch to edit mode by clicking the first button in the button menu (very well known to R/3 users). There is a warning window popping up, which you confirm.

    5. Now you can double-click the "active_userstore" value and change it to "Emergency User Store".

    6. Restart the server, that means stop and start it via mmc console (or appropriate tools).

    7. Login with Visual Admin as user SAP* and password PASS. In a standard installation this tool can be found at 'C:\usr\sap\C11\JC00\j2ee\admin' also as a batch file called admin.bat (and according for unix). As you cannot change the user in the default connection you have to define a new connection. Just as hint: use direct connection via a dispatcher as you anyway have to run on this machine for the procedure. (Port for default transport layer is 50004!)

    8. Start Security provider service from the cluster tree tab drilling down into Server<some number>->Services->Security Provider.

    9. Select tab 'User Managment'.

    10. Click 'Manage Security Stores' in the bottom right corner.

    11. Select 'UME User Store' (And remember in future to select the one you deactivated) and click 'Browse Security Store' on the right.

    12. On the left side select the tab 'Tree'.

    13. Select 'Administrators' in the tree and check your Administrator user. Here it is: the account info in the middle now shows the lock status of your Administrator. If the status is 'unlocked', my question is what are you doing here?. Most probably it shows a 'locked by...' message.

    Hope it helps


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    • Former Member

      Hi Sai,

      I have tried what you had mentioned it here.My j2ee_Admin user is not locked.

      Its something to do with the configuration of login module stack.

      Do you have any idea about the configuing logim module stack for accepting SSO ticket.

      It will really grate if you can help me out.

      Thanks in advance.


  • author's profile photo Former Member
    Former Member
    Posted on Jul 18, 2005 at 08:51 PM

    Hi Frank,

    R u able to solve this problem?Can you tell me the solution of it.Coz,I am also not able to login on the web dynpro admin console.When I am using the j2ee_admin id and password is neither it is logging in nor it is giving any error.But when I am using th wrong user id and password ,it is giving me an error message"authentication failure"

    Please help me


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  • author's profile photo Former Member
    Former Member
    Posted on Jul 19, 2005 at 04:33 AM

    Hi Frank,

    I am guessing that you are using WAS SP9.

    In this version it gives such behavior. What you can do is, open another browser and there fetch sld page of server like: http://<host>:<port>/sld

    It will ask for login info. provide it. Then it will show sld page. Now, in the same page, type following address in address bar:


    Now, it will not ask for login, as you have already logged in, ant it will take you to the content administrator page.

    I don't know why thi happening.But, we have to go through this direction only.



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  • Posted on Jul 19, 2005 at 08:16 AM

    Hi Frank,

    this could be related to problems during creation of SAP logon tickets: After your credentials have been verified by some login module, there's another login module creating a logon ticket for you.

    I would open Visual Admin, go to Server > Service > Key Storage and check whether there's a view called "TicketKeystore" containing two entries named like "SAPLogonTicketKeypair(-cert)". If you find them, check security.log and defaulttrace for messages containing the keystore view and keystore entries names.

    Best regards


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