Task level agents are maintained called possible agents.
From rule selected agents are not found.
if selected agents can not be found all possible agents can receive the workitems.
The task is TS00008000 , BO object IDOCDELINS method INPUTFOREGROUND.
But only one possible agent receive the workitem.(most of the cases)
How can i find the reason why only one possible agent can receive the workitem?
where should i check this?
Please help me.
Thannks & Regards,