Unable to import CRM Business Packager in the Portal

[Former Member]

I have downloaded the Business Package for CRM, but it was in Zip file.

I was unable to import it in the Portal since EP6 format has to be in epa not zip?

Please advise.

AA

[Former Member · Accepted solution]

Hi Amr,

Extract the content of zip file. In the extracted content folder you will find *.pkg file and upload this pkg file into portal. Goto Portal Content --> Migrated Content --> EP 5.0 to find the imported content.

Hope this will solve your problem.

Regards,

Srinivas GV.

[Former Member · Accepted solution]

Hi Srinivas,

Do we have any step by step guide for CRM Business package export/import into EP6.

If you know please help me.

Thanks,

Venu Padmanaban

[Former Member]

Hi,

CRM 4.0 Business package is available for EP 5.0 and above. When importing the business package do pay attention that you import a zip file that contains objects that are EP 5.0 version compatible such as files ending with the "PKG" extension. "EPA" extension is acceptable from EP 6.0 on.

The package content will be available at "migrated content" in your PCD, after the import process is done.

Regards,

Haguy

[Former Member]

Portal import supports both .epa and .zip format. Do you try importing .zip. What version of portal do you have?