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What is the difference btw SMD and RCA/E2E?

Hi,

1.What is the difference btw SMD and RCA/E2E?

2.Where i can find the Configuration guide for Root cause analysis implementation for SolMan 7.1?

Regards,

Neni

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1 Answer

  • May 22, 2012 at 01:44 AM

    Hi Neni,

    SMD is the tool which help to collect the statistical data and send to SAP solution manager to analyse system performance, errors, etc.

    RCA is root cause analysis is the place where you can drill down to the collected informattion(Which come from SMD or other tools)  and find the exact cause of your problem and fix.

    SMD is one of the tool which give the required data for Root casue analysis in solution manager

    please view the places here to get the guide for RCA implementation

    https://websmp208.sap-ag.de/rkt-solman -> select solman 7.1 -> Technical operations

    Root cause analysis

    Please check

    Thanks

    Jansi

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