credit meme

[Former Member]

Dear sd gurus

           this is very basic question but i have a small doubt about credit meme request , i know what is credit memo but i asking here is there any differences between credit memo and credit memo request ?

if u feel basic question pl forgive me .before posting i checked in google also

thank u so much

[Former Member]

Dear Venu

Whenever there is a request from marketing/ sales department for raising a credit memo, the sales department first creates the credit memo request. From this credit memo request, the finance department creates the credit memo. It should be noted that when credit memo request is created and subsequent credit memo is created, only a particular cost center can be updated.

When the finance department wants to create the credit memo , for eg, rent for exhibition, salary for demo staff etc, then they will need different cost centers to be hit. then finance department will raise the credit memo without reference to credit memo request.

Regards

Harish

[former_member182378]

Credit memo request is similar to Sales order

Credit memo is similar to billing document

Business Scenario:

Suppose your company sells "Installation of TV" (a service not a product), then the process is -

Sales order > billing document.

The customer pays for this billing document.

Because of some reason your serivceman cannot go to the customers place, thus can not install the TV.

Then that money (for TV installation) has to be returned to the customer, the process is -

Credit memo request > credit memo.

Thus both Sales order and credit memo request can be created in VA01

Both billing document (F2) and credit memo can be created in VF01

[former_member184555]

In most of the realtime business processes the marketing department makes the credit note recommendations by creating a credit memo request (an order type) and the finance department creates the credit memos (a billing type) with reference to these credit memo requests.

[Former Member]

any comments plz

[former_member184065]

This message was moderated.

[Former Member]

credit memo