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CRM_UI - "Select a business role"

Hi experts,

As we have solution manager 7.1, I try to start the "new" service desk (IT-SM).

I try to start it with transaction CRM_UI.

But I only get a blank site in Internet Explorer with Title "Select a business role".

I already know, that I have to append roles to my user (via SU01).

But I don't know, which roles I have to maintain.

Could you please give me a guiade, how I get the roles which I have to append.

(SU53 don't works in that case)

Thx for help in advance

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on May 21, 2012 at 05:55 PM


    use solmanpro business role for IT support, assign the PFCG role SAP_SM_CRM_UIU_SOLMANPRO, you will get solmanpro business role in the CRm_ui selection.

    Hope this is useful.

    revert back for any futher clarification.

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  • Posted on May 22, 2012 at 05:27 AM
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