Skip to Content
author's profile photo Former Member
Former Member

Extensive IBase modelling for Incident Management

Hello!

We would like to use extensive IBase modelling for Incident Management according to sap note 1567003.

We found also short description about the procedure (see above):

If you wish to do more extensive IBase modelling, you can use the built-in functions of the CRM UI. For example, you can enable the Object/Project selection field in the CRM UI to allow access to Individual Objects (Iobjects) in the IBase. To do so, add the following field to your default incident configuration:

  • //BTREFOBJMAIN/PRODUCTID

Has some one already realized this feature?

Where can we find the appropriate documentation?

Thank you!

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    Posted on Jun 03, 2012 at 03:00 PM

    Hi Alex,

    //BTREFOBJMAIN/PRODUCTID is the name of an available field in CRM UI.

    if you decide to use different product, you have to add this field in the main screen.

    if you have any doubt about how to customize the CRM_UI please let me know.

    Regards,

    Ignacio.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.