Error 2753 when installing CR for VS 2010

[former_member693534]

Hi

I'm trying to install Crystal for VS 2010 on a Windows 7 machine.  I've read the previous posts and tried all of the possible workarounds, with no luck.  Still getting the error.  Is there any new information on resolving this problem?

Thanks,
Terry

[former_member183750 · Accepted solution]

Please confirm / answer the following:

You are installing CRVS2010 SP3:

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_13_0_3.exe

You have tried the suggestion in KB  1530061 - Crystal Reports for Visual Studio 2010 Installation Error 2753

Ensure you have rebooted and have not started any applications before attempting the install.

Make sure you do not have C:\temp directory on the computer.

Do you have  FLEXnet Connect installed?

- Ludek

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[former_member693534 · Accepted solution]

Correct...installing CRforVS_13_0_3.exe.

Rebooted and tried again, without starting any apps.
No c:\temp folder on the machine.

Downloaded and ran SoftwareManagerUninstall program from Flexera.

The link to KB 1530061 contains a link to a Flexera utility, but it comes up as a blank page, so I haven't been able to download/run it on the msi.  Do you know of another page I might get it from?

Thanks for your help.

Terry

[former_member693534 · Accepted solution]

Sorry.  I was able to open that page from another workstation.  I've got the Transform Utility, so I'll try that next.  Thanks.

[former_member693534 · Accepted solution]

The transform utility did the trick.  Thanks.

[former_member183750 · Accepted solution]

Hello Terry

Many thanks for letting me know this worked out. This is a rare issue and I really was not sure if the KB would help. Knowing it does help, provides me with a bit of comfort

- Ludek

[Former Member · Accepted solution]

I am trying to get the Flexera Transform Utility. When I click on the link included in kb 1530061 I am getting a blank page as Terry initially did. I've tried from various workstations with teh same result. Is there another link from which I can get to the Flexera Transform Utility?

[former_member183750 · Accepted solution]

Sorry Rob - no problems when I do that.

Maybe you can either contact Flextera, or go to their website  and search for the utility there?

- Ludek