MSS Team Calander Critical error "There is no processing process for absence type XXXX, rule group ZXXXXXX (40 XXXXXXXX)"

Dear Guru's,

I have a peculiar issue where manager tries to click on team calander, he gets below error depicting 1 employee.

There is no processing process for absence type XXXX, rule group ZXXXXXXX (40 XXXXXXXX). this employee was a call center employee with ESG as XX with rule group say ZXXXXXXX now he is salaried employee with ESG YY with rule group ZYYYYYYYY.

Normally we traced these kind of issues with a WF reports PTARQDBVIEW and sort the issue related to absences by deleting the work items.

In the above case i am not finding any work item with improper status to delete also the rule group validity is 31.12.9999.

Also no discrepancy found in IT2006 also

Request your help.

Thanks,

PR