If so, you need SAP Universal ID. In a few months, SAP Universal ID will be the only option to login to SAP Community. Without it, you will lose your content and badges. If you have multiple accounts, use the Consolidation Tool to merge your content.
i am new in solution manger and my boss is asking to me to implement the charms and service desk and also telling me to provide the training of users about the service desk and charms.