Keycode library 10029 Error when running the Crystal Report 9.1 (visual studio 2003)

Hello,

1) I am suddenly getting an error message ‘Load Report failed’ in a server when the Crystal Report is executed. I am able to see the same report perfectly fine in the development computer.

I am using the 9.1 version which is part of the Visual Studio 2003. The event logs show 'Either the keycode library is not registered or it cannot be loaded'. Please help?

2) Since I was getting a registration suggestion window for using Crystal Reports, I registered twice using different email address and it said that it will send me the KeyCode for the Crystal report but after successful registration I never got any keycode but just an email acknowledging the Registration.

I believe the KeyCode is required to use it in the server to execute/run a report. Can you email the keycode to my gmail account?

My product key is: xxxxxxxxxxx

Please help to resolve both my problems

Thanks in advance,

Sanjay Chudasama