new sales org not replicated to CRM

[Former Member]

Hello,

We created a new sales org in ECC- we download it to CRM.

But in the BP sales area tab I don't see the new sales org.

I tried to download via request and it is not working... so I tried manually to change the BP data on ECC, it's working fine I can see the change in teh BP in CRM so that means that the RFC conenction is working OK.

Appreciate any help in this issue

Regards,

Efrat

[Former Member · Accepted solution]

Update the buffers with the report...HRBCI_ATTRIBUTES_BUFFER_UPDATE

Read OSS note: 696229

Thanks,

Vinay

[Former Member · Accepted solution]

Hi Vinay,

I followed note 696229 and it deleted the sales or from the org model, but still I couldn't replicate the ECC sales org again..

any idea ?

Thanks,

Efrat

[Former Member · Accepted solution]

Please check whether BP integrate with Org structure or not.

Execute RHRHDL00 program for deletion of the current OM structure in CRM.
Object type = O
Evaluation Path = ORGEH

Create following program and execute it.
REPORT ZCRM_ORGMAN_R3_ORGDATA_DEL.
DATA: lv_answer TYPE char1.
START-OF-SELECTION.
* popup to confirm
CALL FUNCTION 'POPUP_TO_CONFIRM_STEP'
EXPORTING
defaultoption = 'N'
titel = text-001
textline1 = text-002
IMPORTING
answer = lv_answer.
* refresh buffer
IF lv_answer = 'J'.
DELETE FROM DATABASE indx(st) ID 'KEY'.
ENDIF.

If any BP and Material replicated to CRM box need to be first deleted.

You have to first delete BP using BUPA_TEST_DELETE and Material using COM_PRODUCT_DELETE_ALL.

Execute CRMC_R3_ORG_GENERATE transaction again to get R/3 structure

Thanks,

Vinay

[former_member183878 · Accepted solution]

Hi,

SAP Note 685123

I was facing same problem ,after implementing this note issue got resolved.

Might Solve your Problem.

vijay

[Former Member · Accepted solution]

Hi Vijay,

At the end we had to use development.. and now it's working.

Thanks for your help!!

[Former Member]

Hi,

Please verify below mention step and after these step again go for request load.

• In “Customer” Adapter object under tables tab verify where entry for table “KNVV” is available OR not.
• Check if you have downloaded ECC org structure without errors through transaction “CRMC_R3_ORG_GENERATE” in CRM System.
• In CRM go to transaction code “PPOMA_CRM” select your SALES ORG go to ‘Attribute” Tab and select the Object permitted in determination check box. Assign the distribution channels and divisions manually if they are not available in function tab.
• In CRM run the transaction code “CRMD_DOWNLOAD_SB” and then go to table “SMOTVKOV” and check if the entries match after running the above tcode.
• In CRM run report “CRM_ORG_INDEX_CREATE” in transaction “SA38” for values 'O' & 'S'. (Organization and Position)
• In CRM remove the buffer for sales area by running the report ”HRBCI_ATTRIBUTES_BUFFER_UPDATE” in transaction “SA38”

With Regards

Ankush Rai

[Former Member]

Hi Ankush,

Thanks for your reply, I did all of the above but still nothing.

I think I'll try to implement note 696229, delete and start over.

Regards,

Efrat

[former_member320292]

Hi Efrat,

I am facing similar issue with org structure.Please advise if report ZCRM_ORGMAN_R3_ORGDATA_DEL helped in removing the org data and regenerate or recopy same sales areas from ECC to CRM.

I was successful first time in coopying the sales area from ECC to CRM.But unable to repat it again for teh same org unites.I have removed all org units from CRM and starting all over again.

Thanks,

Rahul