Dear users of the SDN ITS forum!
Please provide the following basic information whenever you start a new topic thread to discuss your question/problem with other SDN users. By providing this information right from the beginning of your thread, you minimise the risk of any misunderstandings and other users can help you more quickly.
<b>1) ITS Release</b>
Please state which ITS release you are using! For the standalone ITS 6.20, please include the patchlevel version, SAP Note 550554 describes how to do this (earlier ITS releases are not supported anymore - please upgrade to the latest ITS releases first and check if your problem still exists). For the integrated ITS 6.40, please add the support package level and the kernel patch level of the SAP Web Application Server.
Until this information is provided, the community is unable to offer you proper help and you will very probably be asked for the information in the first reply.
<b>2) Web browser</b>
Please state which web browser(s) you use when the problem occurs. Please add the exact browser version and check if the problem also occurs in other web browsers. (Examples of browsers are: Internet Explorer 6, Mozilla 1.7.x, Firefox 1.0.x, Netscape 7.x)
<b>3) R/3 Release</b>
<b>Thank you for helping other SDN users to help you!</b>
As moderator of the forum, I may add other items/content to this posting later. The date in the subject line indicates when this topic was last updated. If you feel there is something missing or incorrect, please reply to this posting.
Thanks for reading!
Best regards,
Henning.
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