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Erratic cxlib-4-0.dll error message

Dear all,

SAP Business One 8.82 PL 4

Happens on Windows 2008 server and win7 client.

Few days ago, we have upgraded from old 2007 to 8.82 PL 4. Everything went fine except the following.

during SAP Business One startup, we have some erratic errors on a missing DLL file.

As far has I know, cxlib-4-0.dll belongs to BO Crystal Report 2008.

I've used the procmon tools to see that this file is loading at startup.

So I've checked with dependancy walker, and see that some missing dependence are relative to Internet Explorer file.

The application still runs after we clicked ok, but it stops addon from loading.

How to resolve this ?

Thanks for your help.

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2 Answers

  • Posted on May 11, 2012 at 06:26 PM

    Hi Pierre,

    you may check this link:

    if not solve, I suggest you to use crystal report 2008 V1 SP3 for SAP B1. You may download from sbo software download center. But you must have S user id and authorization to download it.


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  • author's profile photo Former Member
    Former Member
    Posted on Jul 08, 2012 at 08:04 AM

    Hi Pierre,

    I have the same issue with two clients, both on SAP Business One 8.82 PL06 HF02 (Windows Server 2008). It is a sporadic error, and does not consistently occur. The worst type of error to troubleshoot.

    I have as yet not updated to Crystal Reports 2008 Designer v1 SP5, but I believe the problem is more with the Crystal Runtime than the latter.

    All the SAP clients were updated via the auto-update feature and I was logged in as domain administrator on all PC's when this was performed. Most of the desktops are Windows 7 Professional with the latest patches.


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