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Warranty Counter

former_member201357
Participant
0 Kudos

Hi All.

I am trying to connenct my M.Point with Warranty but helpless to do the same.. I trying to create Warranty counter, so that system should reflect message when counter reached to it expiry hour..

1) Create Charatersctic- Hour

2) Create Equipment

3) Create Counter with same characterstic ((Hour) then create first document against the same M. point

4) Assign the same charaterstic (Hour) to Warranty Counter.

In Short text-- Counter Expire in 10 Hours. Then select the line and hit to Tab COUNT..

Here  in field Warranty Counter- Hour (Characterstic) and Warranty Counter value-10

but helpless to attach me counter no. here.. If there is no linkage b/w counter and Warranty how the system reflect Expiry message.

Kindly correct me if i m wrong some where..

Regards

PM

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Answers (1)

Answers (1)

former_member187991
Active Contributor
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hi

ir the measuring point is created with the same characteristic it will automatically reflect to the counter, just specify the master warranty in the equipment master

also check whether you have marked the display diaplog box for notif , order  while defining the warranty types

Regards

thyagarajan

former_member201357
Participant
0 Kudos

Hi Krishna

Thanks for giving your precious time.

Pl find attached document for your reference. Now i am getting PopUp message during creating order but it not showing any other details.

Apart from this i have set an expiry time in warranty counter as 10 Hour but once my counter exceed the warranty still getting the same message.

After creating document the details of Check status in Warranty tab keep changing as shown below

Date Count Rd These Value Taken from Waaranty Check
10.4.201231Counter Expire After 10 HourAND1HOUR_1Hours08.05.20123h08.05.20123h13h10h
11.4.201241Counter Expire After 10 HourAND1HOUR_1Hours08.05.20124h08.05.20124h14h10h
12.4.201261Counter Expire After 10 HourAND1HOUR_1Hours08.05.20126h08.05.20126h16h10h
13.4.201281Counter Expire After 10 HourAND1HOUR_1Hours08.05.20128h08.05.20128h18h10h
14.4.2012111Counter Expire After 10 HourAND1HOUR_1Hours08.05.201211h08.05.2012#h21h10h

Why the system is throwing same kind of message during creation of order.. or how i came to know that waranty expired for the same ...

Regards

PM

former_member187991
Active Contributor
0 Kudos

hi

if you have specified in the master warranty as 10 hrs only then after the counte reading reaches 10 system wont show the pop pup box , kindly check

regards

thyagarajan