Issues with S066 and S067

[Former Member]

We are currently having issues with the open order and open delivery amounts for one of our companies.   We have been able to resolve that the issue is related to updating the delivery (even if it not updating the dollars).  Anytime we update a delivery the value of the delivery is added to the open deliveries.  This is causing the open delivery balance to be reported incorrectly with deliveries being reported in the total multiple times.   We suspect there is some configuration that has been overlooked, but have yet been able to find it.   Any suggestions on what has been missed or what we should be considering?  Thanks Ken

[Lakshmipathi]

Can you please indicate in FD32 which field is showing wrong value.  May be, you can have a look at the following notes which may help you:-

• Note 144341 - Guaranteed value in S066 is incorrect
• Note 1475405 - Negative values in FD32
• Note 603842 - S066: remainder in sales order credit value after delivery

G. Lakshmipathi

[eduardo_hinojosa]

Hi Ken,

Perhaps you need run report RVKRED77. Please, see before notes 425523, 425483, 18613 and 400311 (and related notes) to do the right diagnosis.

I hope this helps you

Regards

Eduardo

[Former Member]

We are currently running RVKRED07 which allows us to update the accounts but does not do a lock of the table.   We are also running a program that SAP created which checks the balances to make sure that they are correct.

We are looking for the cause of the issue so that we do not need to continue this monitoring and correction process.   We have other companies that are not having this issue, but we have been unable to find the differences in the configuration to be able to correct this,

Thanks, Ken

[Shiva_Ram]

Did you check any of the user exit used in delivery is causing this? Is it happening only for specific customer or for all customers? You can also take at OSS Note 381789 - Analysis of the update of the credit values using MC30 to find the reason and the program that needs to be debugged.

Regards,

[kalyan_mokirala]

Hi Ken,

try to check this if it helps you.

First run the program Z_CREDIT_VALUE_COMPARE in SE38 or SA38 transaction by inputing the credit conrol area. This will list the current open orders, open deliveries and, open invoices values with the actual values thereby you can compare the differences. For those payers and credit control area combinations set a batch job run for the program RVKRED77 during week end. RVKRED77 will lock the table I am not sure about RVKRED07 about locking the table

Again run the program Z_CREDIT_VALUE_COMPARE on monday for the same credit contol area and check if every thing is fixed.

Further I suggest you to have a Background Job run of RVKRED77 during weekend which will reorganize the credit values in case of update errors

Hope this helps.