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CRM Complaints Tables

Dear friends,

Please i want to know how can i find the crm complaints tables as i want to use the values in the tables in business objects.

Best Regards,

Mohamed

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2 Answers

  • Best Answer
    Posted on May 02, 2012 at 02:12 PM

    Hi Mohamed,

    Please refer to CRMD_ORDERADM_H for header level Complaints data in CRM.

    Alternatively you can also use the standard FM CRM_ORDER_READ.

    Thanks

    Vishal

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    • Former Member Mohamed Hosny Aly Badawy

      To Use Notes AB in your Complaints.

      Please add component Usage GSTEXT in you compiants component and configure it.

      to know how it can be done..you can see the standard component BT115QH_SLSQ..

      please see at places like....Runtme repository Tab and databinding part..component controller-->wd_usage_initialise method etc...to achieve same for your complaints component

  • author's profile photo Former Member
    Former Member
    Posted on May 03, 2012 at 09:58 AM

    Hi

    Please go to one order tables or FM's mentioned by VISHAL and put the complaint number or process type field equal to TXNTYPE configured by your functional person ,Then you can see the whole data of complaints in the system

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