Message no. V1172

[Former Member]

Hi SAP Gurus,

During the creation of Sales order, after I entered all the necessary fields and then Save. A small window appeared with a message: Credit User Check 2 unsuccessful Message No. V1172.

I checked the credit limit of this customer and all data were 0. Btw, This customer will be used for non revenue sales order. and this should not appear in this sales order.

Kindly advise what would be my next step in checking the issue.

Thanks so much in advance for the help .

Erza.

Plea

[former_member182378]

Please go to FD32, for that CMR, CCA (credit control area), go to "Status" and make field Risk category = BLANK.

Then test by creating a sales order.

[Former Member]

Dear Erza,

Please check the below setting and deactivate credit check from your non revenue sales order type

MENUPATH: SPRO - IMG - SD - BF - CM/RM - CM - ASSIGN SALES AND DELIVERY DOC - CREDIT LIMIT CHECK FOR ORDER TYPE.

Regards,

MH

[Lakshmipathi]

Check the following note:-

Note 459981 - Message from credit user check incomprehensible

G. Lakshmipathi

[Former Member]

Hi,

I think you have flagged "user2" in OVA8

Have a look here

http://scn.sap.com/thread/257594

check your custom exit

Message was edited by: mauro b.

[Former Member]

Hi Mauro,

Thanks for your response.

I have here a sample of customers w/ and w/o credit block. The one with credit block, i checked with OVA8 and found that user2 is not ticked. so as u mentioned if user2 is ticked, as i read from the link you provided, if this user2 is ticked the user exit corresponds to it will be activated. Since my customer doesn't have tick in user2, userexit will not be activated. Therefore, error should not appear.

Erza.

[Former Member]

Are you sure you are looking at the right risk AC/category/category group combination?