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Former Member
May 01, 2012 at 12:54 AM

GRC CUP - Password self service - password can be changed only once in a day


Hello Gurus,

Would you please provide me some insight into the below issue that i am currently facing

We are on GRC 5.3_14 and when i try to reset users password using GRC CUP Password self service, its throwing me an error

"Unable to reset password in the following system(s):xx_01. Password can be changed only once in a day"

I have checked the backend parameter (login/password_change_waittime, minimum value, default value, profile value all set to 1) , but i am still getting the above error. I tried finding SAP Notes for my issue, and i found the same or similar issue for GRC 10 and not GRC 5.3

(For GRC 10, SAP Note 1612281 - CUP PSS is not sync with login/password_change_waittime)

I would really appreciate if you share your thoughts on this issue. Thanks a lot