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Former Member
Apr 30, 2012 at 08:30 PM

How to Dunn items before due date


Hi ,

I have requirements for the dunning where client wants to send out reminder letters to customers 60-45-30-15 days prior to due date of the invoice.

Client is into subscription business and they send out reminder letters to customer prior to expiration of their subscriptions in above mentioned timeframe.

Company generates invoices that belong to renewals of the subscriptions and followup prior to 60-45-30-15 days before the due date of the invoice.

As per my understanding of the functionality , duninng can be done only for the items that are overdue and needed help on this one.

One of the options we considered was to change the baseline date but we have Collections management being implemented here , which will be impacted due to this.

Any other ideas, can you guys share?