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Former Member
Apr 30, 2012 at 05:43 AM

MS Office documents not opening in Portal(KM)


Dear Experts,

Our EP version is 7.01 SP3, I have uploaded Word Document into KM Content and when i click on the file to view it, i am getting below screen as zip file

the same is happening with excel file, ppt files. where as when i preview pdf files i am able to view it. How to resolve the issue?


pastedImage_0.png (30.4 kB)