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Transactions not in the role on ARQ change request

former_member274402
Participant
0 Kudos

Hi,

Has anyone experienced after uploading roles and moved them through to completed status on ERM, that the transactions are visible in ERM.

BUT

When requesting the same role via ARQ, the role pulls through with all relevant risk if any

BUT

When drilling down through the role and you navigate to the action level the role displays not transactions.

If you seen this before how did you resolve the issue

Regards, Melvin

Accepted Solutions (0)

Answers (3)

Answers (3)

neerajmanocha
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Melvin,

What exactly is coming in Action level violation report? Is it possible to attach the screenshot?

It could be possible that this is due to Rules data. Ideally, result which comes at violation report comes based on rules data. It might be possible that your rules data is inconsistant and system is not able to read the rules contents and same is not getting listed in the violation list.

Could you please check your rules also, in table GRACACTRULE. If there is some inconsitancy, you can upload your rules and regenerate them once again.

Thanks & Regards

Neeraj

Former Member
0 Kudos

Melvin


Verify that the SP version of the Plug-ins on the ECC side are also SP07 otherwise such wierd behaviour is likely.

Let me know how it goes.

Snehal

former_member274402
Participant
0 Kudos

Hi,

We have the same SP on the ERP back-end ...

Regards, Melvin

Former Member
0 Kudos

Hi Melvin,

Can you try running authroization sync and Repository Object Sync jobs, then see if it works.

Regards,

Ajesh.

former_member274402
Participant
0 Kudos

Nope ran these they still show up as blank

Regards, Melvin

Former Member
0 Kudos

Hi Melvin,

What SP are you on ?

check Note 1576599 - CUP:T-Code is not coming on clicking role name link

Regards,

Ajesh

former_member274402
Participant
0 Kudos

We are on SP07 and this one you sent me is for SP04 .. any other ideas?

Please help guys.

Regards, Melvin

former_member274402
Participant
0 Kudos

We are on SP07 and this one you sent me is for SP04 .. any other ideas?

Please help guys.

Regards, Melvin