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Former Member

After Kernel Upgrade on Solman 7.1 sap won't start

Dear Experts

I did a kernel upgrade from 720- patch 114 to 720 patch 201 using JSPM. Everything was fine earlier. I am on RH Linux X86_64 and Oracle 11.2

SAP wont start with new kernel. No error during sap startup. When I do a disp+work -version I get the following message:

disp+work -version

disp+work: /lib64/libuuid.so.1: no version information available (required by disp+work)

disp+work: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by disp+work)

disp+work: /usr/lib64/libstdc++.so.6: version `CXXABI_1.3.3' not found (required by /usr/sap/SMQ/SYS/exe/run/dw_gui.so)

I did install uuidd and restarted it

#chkconfig uuidd off and on

#service uuidd stop and start

Also ran saproot.sh SID

I took a backup of exe directory in /sapmnt/SID and when I restore this old exe SAP starts perfect. Please help

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 26, 2012 at 12:45 PM

    Just to add when I do startsap the disp+work processes are not coming up. JSPM is on hold saying Error during deployment

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 26, 2012 at 12:47 PM

    Bobby,

    I have never performed a kernel upgrade using JSPM, I have always used the method below:

    1) Download the relevanent SAPEXE and SAPEXEDB files for your system

    2) Extract the SAR files to a directory

    3) Copy the existing kernel directory (/sapmnt/<SID>/exe) to exe_old (Creates your backup)

    4) Copy the new kernel files to /sapmnt/<SID>/exe

    5) Run saproot.sh <SID>

    6) Start the system

    I would suggest giving this method a try to see if you experience the same problem. If you do experience an issue you will be able to use the exe_old directory to restore your old kernel.

    Regards


    Ryan

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