Skip to Content
author's profile photo Former Member
Former Member

Automatic cancellation of credit and debit notes

Hi Friends,

What i wanna ask is about cancelling credit and debit notes. Sometimes our key user may do mistakes while creating debit and credit note but they realize their mistakes after the accounting document created. So they reverse the accounting document but they forget to reverse the debit or credit note and this situation affects the customer credit risk.

So is there any way to cancel debit or credit note automatically after reversing accounting document. Or what can we do to warn users automatically to cancel the debit or credit note after reversing the accounting document. Need your suggestions.

Best Regards,

Muzaffer OZ

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Best Answer
    Posted on Apr 26, 2012 at 03:47 AM

    So they reverse the accounting document but they forget to reverse the debit or credit note

    I really dont understand this !!!!!!

    In general, once we cancel the billing document (commercial invoice, debit note, credit note etc.,) in SD via VF11, automatically, the corresponding accounting document will also be cancelled in the background.

    This being the case, through which T-Code, users are cancelling the accounting document alone ??

    G. Lakshmipathi

    Add a comment
    10|10000 characters needed characters exceeded

    • So can system cancel the debit or credit memo requsest automatically while reversing the billing document.

      First of all, if the credit memo request or debit memo request is created with reference to billing document, then the users cannot cancel the billing document. Standard SAP feature is that if any subsequent document is there, you cannot cancel the preceding document. Based on your comments, it seems, for those document types, in VOV8, the field "Reference mandatory" is blank. Assign "M" here and retry the process.

      G. Lakshmipathi

  • author's profile photo Former Member
    Former Member
    Posted on Apr 25, 2012 at 06:30 AM

    Hi,

    You can maintain reason for rejection for those credit and debit memo request's at header level.Once you maintain reason for rejection those document's will not effect no ware.

    Regards

    Ram

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi,

      Thank you for your answer.

      When do we enter a reason for rejection to our credit or debit memos?

      If we enter a reason for rejection to credit or debit memos after reversal of accounting document it wont work for us. I may be wrong with my observation. Thank you.

      Regards,

      Muzaffer OZ

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.