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Internal error -101

I received Internal error -101 while trying to preview AP Credit Memo document. Printing is normal in other document but with this particular document, I received this error. I cannot also print this document in other workstation. Please help.



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  • Best Answer
    Posted on Apr 25, 2012 at 03:15 AM

    Hi Ardie,

    You may try the solution from the following sap note :

    851046 - Error (-101) encountered when trying to print Version 5 Validity: 24.03.2009 - active Language English (Master)Portuguese

    Content: Summary | Header Data | Validity


    When executing the 'Print Preview' function, or when you try to print, "Error (-101) encountered" error message appears.




    This error occurs if

        a) No printer is installed on the Workstation
          b) No default printer set in Windows
            c) Printer installation is corrupt

          Even if you only want to Preview a Document or Report, a Default Printer needs to be assigned!
          Please ensure that Business One can recognize a Default Printer in
          the System.
          In addition, check the default printer defines in the specific layout:
          - Open the layout.
          - Go to Print Layout Designer > Display Document Properties.
          - In Format tab, check for the default printer settings.

          Other terms

          Printer settings, terminal, printer, -101, 101, SAP Business One, Default Printer, Printer Error, PLD, Layout, Printing Error

          Header Data

          Released on 24.03.2009 09:37:43 Release status Released for Customer Component SBO-GEN-PLD Print Layout Designer Other Components SBO-SH-PLD-A1 Print Layout Designer known Issues Priority Recommendations/additional info Category Consulting


          This document is not restricted to a product or product version


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        1. Posted on Apr 25, 2012 at 02:53 AM

          Did you modify the print layout or is it a system layout? Have you tried changing the print layout for PO? Try File -> Preview Layout and select a different layout.

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