Internal error -101

[Former Member]

I received Internal error -101 while trying to preview AP Credit Memo document. Printing is normal in other document but with this particular document, I received this error. I cannot also print this document in other workstation. Please help.

Thanks,

RD

[former_member186095 · Accepted solution]

Hi Ardie,

You may try the solution from the following sap note :

851046  - Error (-101) encountered when trying to print

Version   5   Validity: 24.03.2009 - active Language   English (Master)Portuguese

Content:      Summary    |    Header Data    |    Validity 

Symptom

When executing the 'Print Preview' function, or when you try to print, "Error (-101) encountered" error message appears.

 

Cause

Consulting

 

Solution

This error occurs if

a) No printer is installed on the Workstation

b) No default printer set in Windows

c) Printer installation is corrupt

Even if you only want to Preview a Document or Report, a Default Printer needs to be assigned!
Please ensure that Business One can recognize a Default Printer in
the System.
In addition, check the default printer defines in the specific layout:
- Open the layout.
- Go to Print Layout Designer > Display Document Properties.
- In Format tab, check for the default printer settings.

 

Other terms

Printer settings, terminal, printer, -101, 101, SAP Business One, Default Printer, Printer Error, PLD, Layout, Printing Error

   
       

Header Data

Released on	24.03.2009 09:37:43
Release status	Released for Customer
Component	SBO-GEN-PLD Print Layout Designer
Other Components	SBO-SH-PLD-A1 Print Layout Designer known Issues
Priority	Recommendations/additional info
Category	Consulting

  
      

Validity

  This document is not restricted to a product or product version     

Rgds,

[former_member217514]

Did you modify the print layout or is it a system layout?  Have you tried changing the print layout for PO?  Try File -> Preview Layout and select a different layout.

[Former Member]

Thanks for your reply. My problem has been resolved. The PLD for that document has no default printer.

Thanks,

Rd