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author's profile photo Former Member
Former Member

E-mails not getting generated in CUP

Another issue.

Whenever we are Submitting, Approving, Rejecting any requests through CUP. E-Mails for corresponding action are not getting dispatched.

Please help.

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    author's profile photo Former Member
    Former Member
    Posted on Apr 24, 2012 at 10:25 AM

    Hi Aditi,

    Check the following:

    1. Stage is configured for Notifications (Config--> Workflow--> Stage-->Notification Configuration)

    2. Email Reminder Config (Config-->Workflow-->Email Reminder)

    2. E-mail Dispatcher & E-mail Reminder jobs are scheduled to run periodically (Config-->Background Jobs).

    Regards,

    Ajesh.

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