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Problem in VA01 transation, related to order reason drop down

Dec 28, 2016 at 12:06 PM


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I'm facing problem in VA01, related to Order reason drop down. The problem is order reason drop down list is not showing values, But when i click Display doc. header details button then the values are coming. What could be the reason behind this.? Is this a configuration issue or any other issue.

Thanks in advance

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1 Answer

Veselina Peykova Dec 28, 2016 at 12:31 PM

This does not seem normal - does it happen for all order types? Does this occur only for you or also for your colleagues? Have you observed any dependency on logon language, on used customers? Do you log on via SAP GUI or via the portal?
Can you pinpoint the time, when this problem started?
I assume, that you are a business user, apologies if I have misinterpreted your role in the project. Have you contacted your local help desk for assistance?

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