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Query on Equipments and Object Id

Hello All,

Need to implement CRM service module for our customer with warranty scenario's existing, I have the following queries?

1) Finished Product materials would be created in SAP ECC system do these materials also need to be classfied as equipments if we need to map them to the warranty material created in SAP CRM?,

2) If they are created as equipments what is the link between the finished product and the equipments?

2) In the installed base what is the object id stand for?

Kind Regards

Atul

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 23, 2012 at 02:09 PM

    Hi Atul

    1. Yes we need to create equipments to assign warranties.

    2.Equipments are different than material in ECC. Equipment actually uniquely identifies the material.

    IE01 is the transaction to create the equipment and MM01 is to create the material.

    Every equipment will refrence to some material.

    3.Object Id in installtabse will actually refer to the equipment id(ECC).

    Regards

    Naresh

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    • Hi Ankush,

      Thanks for your reply when you say you create the equipment that is done in the PM module however when I link this to the material is this done through serial number profile or is there any tab in the material master data where I can link my equipment created to my material?

      Kind Regards

      Atul

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