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author's profile photo Former Member
Former Member

How to know about actions of substitue in workflow...

Hi Guys,

If User B is substitute of User A and User B approves some workitems on behalf of User A, then is there anyway for User A to find out which all workitems were received by User B in his absence.

Regards,

Guddan

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3 Answers

  • Posted on Apr 23, 2012 at 09:07 AM

    Hi,

    Use the Table SWWUSERWI for an username, whatever is in there that will be shown to substitute's inbox.

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 23, 2012 at 04:37 PM

    Hi,

    if the substitution is active the WI received by User B are the same of the user A.

    If it's passive, the user B does not receive the WI immediatly. In order "to see " see the inbox of the user A, B has to adopt the substitution (it's a voice in the WF setting in SBWP).

    Regards,

    Gianluca

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    • Former Member

      Hi,

      I don't know a trx that returns the WI executed by a substitute, anyway you can use the SWI5 (workload analisys) to see the action executed by your substitute or by any user.

      Regards,

      Gianluca

  • Posted on Apr 24, 2012 at 10:13 AM

    Hi,

    May be you can try to get the info as

    1. First hit the table HRUS_D2 table to know who is the substitute maintained for User A.

    2. Then if you want to know what are all the work items SUBA executed you can hit the table SWWWIHEAD table where the actual agent will be stored in the field WI_ACT_AGENT.. the user who took the action on the work item will be stored in this field.

    Regards

    Pavan

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