Hi,
I have tested the campaign execution with Email channel and it needs a mailform which gets used in email generation. It works fine in our system and now I am working on Campaign execution with Letter channel. When I select the communication channel as letter, I get option of selecting a Form for Letter: and the print profile. Can you please let me know where I can create a letter form in CRM ( how do i access in Marketingpro role or SALESPRO role) and how do I set up a print profile, so that I can use it in the campaign ?
Regards.