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Former Member

Visio attachments require password in GRC PC3.0

Hi all,

Our users are facing an issue which is unique to MS Visio files. They receive a prompt requesting them to enter a password (attached screenshot).

Any idea about the reason for this?

Regards,

Preksha

pswd_prompt.GIF (23.8 kB)
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2 Answers

  • Best Answer
    Jul 16, 2013 at 01:08 AM

    Hello,

    seems system infrastructure, either you can contact OS team or Basis teamtofix this.

    Regards,

    Prasant

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    • Hi Preksha,

      I am not sure if you got this answered or not but in case not, this happens because the user is not allowed to open the source file.

      Have you checked the user permissions over the folder where the file is maintained?

      thanks.

      Claud.

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    Former Member
    Jul 15, 2013 at 05:34 PM

    Dear Preksha,

    Sorry for the delay in our response.

    Let me know if you still need further help on this matter.

    Thank you,

    Fernando

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