I receive alerts successfully when I create an alert step in my BPM process. The alert category is under "Webflow Alerts" classification.
However, this category does not create alerts when I create a rule (with conditions) in Alert configuration. Ex:
BPM_1 with an alert step within the BPM process - works fine...I get an alert message
BPM_1 without alert step but with an alert rule in alert configuration - does not work.
I believe I have all the necessary steps completed (as per the document). Could I be missing something obvious. When I start digging into CCMS and PMI process, things get very confusing. Should I be going that far?
Should I be using a different category / classification.