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Former Member

The number of registered devices has reached the maximum limit for your license

Hello everyone,

We have a fresh install of SUP 2.1.2 and are using it with the Sybase hosted relay server while we fiddle around and get comfortable with the environment. We started working on a "Hello World" type application for Android with data connectivity to our ERP backend system. We are hitting some speedbumps there but that's another thread.

The error below keeps popping up intermittently on the workflow client app on the android handset:

“5;The number of registered devices has reached the maximum
limit for your license."

Code 405

From the Workflow Client log in C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\logs\WorkflowClient

20120417T135610.259|1|Flights:1 -- Request failed

20120417T135610.259|1|Flights:1 -- Request:
<M><H></H><S>Start_Screen</S><A>Get_Flights</A><VS><V
k="AirlineKey" t="T">AA</V><V
k="ErrorLogs" t="L" /></VS></M>

20120417T135610.259|1|Flights:1 -- ResponseHeader:
{"id":"4d2a95790a73453588e9e083fb37741d","cid":"30#Flights:1","pv":"2","sig":"65005e0c7d1b4a70808f9a9834c0745c","loginFailed":"false","method":"searchFailed","log":"[{\"level\":5,\"code\":405,\"timestamp\":\"2012-04-17
13:56:10.247\",\"message\":\"The number of registered
devices has reached the maximum limit for your
license.\",\"component\":\"Flights\",\"_op\":\"C\",\"requestId\":\"4d2a95790a73453588e9e083fb37741d\",\"operation\":\"search\"}]","mbo":"Flights","app":"Flights:1","pkg":"FlightsPackage:1.0"}

In the SCC web interface I can see the information below:

Does anyone have any insight on this error? Is there a license that needs to be purchased from SAP and added to the license server?

Thanks,

Thomas

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Apr 19, 2012 at 06:21 PM

    Solved!

    Something was wrong with our license. I generated a "DT" license at sybase.subscribenet.com. Downloaded and dropped the file into our license server directory, and used the "license.bat EE DT 20" command to apply the change.

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