Wiki trouble

[Former Member]

Hi, I have been getting a red bar at the top of the page when I try to use tools from Wiki, like 'add to favorites' or 'watch'. It seems sometimes the click works, but most times it doesn't. I've noticed it last week and again today.

Also, it would be nice if Wiki favorites and watches would integrate more with the new navigation of "Activity, Communications, bookmarks etc". It seems these are very separate in terms of navigation and from personal perspective of content across SCN.

Thank you,

Aaron

[Former Member · Accepted solution]

Hi Luisa,

I tried again just know and reproduced the error. Please see if you can reproduce it also.

The following page is one of my favorites.

http://wiki.sdn.sap.com/wiki/display/XI/Process+Orchestration+-+Process+Integration+-+Exchange+Infra...

I clicked on Tools -> Favourite (presumably this should remove it from my favorites)

I get the red error a the top of screen saying "Server error while updating favourite  Close"

I don't want to send my password or reset it. The fact that Sandip and Moshe all saw the problem with their own profiles suggests it may not be an issue with our accounts?

[oliver · Accepted solution]

Hi Aaron,

can you please do me a favor and use some network trace like Firebug or HTTPWatch when executing the favorite action? I get on my side a 503 or 504 error shown with adding or removing a favorite, but only when I use a US proxy. It would really help if you could check this and also let me know where you are located in the world.

Thanks,

  Oliver

[Former Member · Accepted solution]

I guess I can do that later but to answer your question, yes I'm in the US.

[Former Member · Accepted solution]

Hi Oliver,

I'm having this trouble again on the Wiki when trying to add a favorite. Any technical progress on the side of SAP with this ticket? Do you still need me to do an HTTP trace?

[Former Member · Accepted solution]

Anything happening on this?

[oliver · Accepted solution]

Hi Aaron,

Sorry for the delay. A network trace would extremely helpful in this situation.

Thanks,

  Oliver

[Former Member · Accepted solution]

Is there an email where I can send this to?

[Former Member · Accepted solution]

Hi Oliver,

I made the HTTP trace but I'd rather not past here in the forum, so let me know how I can send it to you.

-Aaron

[Former Member · Accepted solution]

By the way, I noticed in Fiddler I'm getting 403 when trying to add favorites, but I am logged into the site. I click Login and then it has my name at the top.

-Aaron

[Former Member · Accepted solution]

Just to wrap up this loose end:

Error is repeatable on Wiki but not likely to be fixed.

Oliver suggested maybe it will be fixed after an upcoming Wiki upgrade.

[moshenaveh]

Hi,

Could you please send me the link and a screen of what you are seeing. My Email can be found in profile.

Thank you,

Moshe

[Former Member]

Your email is private in profile, but here is a picture... notice the red line at top when trying to click 'Favourite' in tools menu. Sometimes I get this when trying to 'watch' or unwatch something also.

[moshenaveh]

Hi,

Sorry about the Email, I fixed it. The issue you are describing is happening to me only on this page. I will try again tomorrow and if it happens again I will create a support ticket.

Thank you,

Moshe

[moshenaveh]

Hi,

Could you please check now. It seems to be working.

Thank you,

Moshe

[SandipAgarwalla]

Even I have the same problem.  Whenever I tag a wiki page for favorites, it gives me that Red Ribbon error...

[moshenaveh]

Hi,

Could you please provide a link and what browser are you using?

Thank you,

Moshe

[Former Member]

The path is right there in the screen shot above, and browser is IE 8

[moshenaveh]

Hi,

This is really weird. I also just used IE 8 and was able to add it to my favorites. It is probably something local. I will open a ticket, but please let me know if it was resolved in the meanwhile.

Thank you,

Moshe

[SandipAgarwalla]

Hi Moshe

I am using Firefox 11.0..Here is a screen shot of the error

Same issue with other wiki links...

Looks like its working fine in IE8

Thanks for looking into this..

Sandip

[Former Member]

Thanks, will try again next week. By the way, I am not associated with Sandip, so the issue is probably not local to us.

[moshenaveh]

Hi,

I was able to reproduce this issue. It works for me with Google Chrome and Explorer but I get the error using FireFox.

I will create a support ticket. In the meanwhile I recommend that you use Explorer which is our "Official" browser that we support.

Thank you for your patience,

Moshe

[former_member628117]

Hi All,

I am from SCN support team and trying to assist Moshe with this issue.

Just tried to reproduce the issue using two different IDs and different browsers but was not able to do so...

@Aaron, Sandip, may I have your passwords to test? You can just send them to my sap business email address and re-set them later at any time. I will try to identify which area the issue is caused by as it does not seem to be stable.

@Aaron, are you still facing this issue?

Regards,

Luisa

[Former Member]

Hi, this might not be a browser issue, because as you can see in screen shot above I also had the problem in IE. As I mentioned also the problem seemed random so don't be led to believe that if it works once, it works all the time. I will click around today and try to reproduce the issue again.

[moshenaveh]

Thank you Luisa:)!