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on system preparing step of solman 7.1 is giving error

former_member185239
Active Contributor
0 Kudos

Hi all ,

I run the transaction solman_setup in solman 7.1

1. Browser is opening and then i clicked on system preparation tab.

2. On clicking the edit button , it giving the red crossbox just above the edit button (where steps 1 2 and 3 .. are defined.)

3. and the process getting hung as it is going on resolving :

Please just sapnote and throw some light on it.

Accepted Solutions (1)

Accepted Solutions (1)

former_member182675
Contributor
0 Kudos

Hi

Sory but I dident understand your problem

Can you explain more

Naor

former_member185239
Active Contributor
0 Kudos

Hi Naor/Abhi,

i have install solman 7.1 and On running the solman_setup transaction , a browser is opening.

Now when i clicked on system preparation tab. red cross is appearing without any message at the header just above the edit button.

Is it a patch level problem at java or abap.

With Regards

Ashutosh

former_member235680
Active Participant
0 Kudos

Can you see any log generation on the bottom half of the screen?

Former Member
0 Kudos

Hi,

We some time before faced this issue on "select sld" step, but it is not resolved yet, raised the SAP OSS.

but I strongly suggest you make sure you implemented latest correction note for solution manager 7.1 according to your sp level.

Check the ICM logs, are you getting any time out error. Note 1674357 - HTTP connection close and 1568707 - ICM in client role returns HTPIO_PLG_CANCELLED error

and also check your authorisation issue, check in Work process traces.

Thanks

Jansi

Answers (3)

Answers (3)

javed_khan3
Explorer
0 Kudos

Hello Ashutosh,

1) Make sure you have created the required user with proper authorization in System preparation phase.

2) The Central correction note is implemented properly.

3) Some times it may be Browser compatibility issue, try it by changing your Browser.

Thanks and Regards,

Javed

0 Kudos

Hello,

If you are getting the red crossbox just above the edit button, usually it means that you browser do not support adobe flash, could you please ensure that your browser support it and try again?

Kind Regards

Andy

former_member235680
Active Participant
0 Kudos

Hi,

Please elaborate your problem...its not clear. What you are trying and which sort of error you are facing...

Abhi