Skip to Content
Former Member
Apr 12, 2012 at 09:26 PM

Crystal Reports 2011 Crashes on Large Remote XML Data Source


I originally chatted with a rep via the online chat mechanism and he referred me to here to post my issue. I believe I may have discovered a bug in Crystal Reports 2011. I am running version: RTM on a Windows Server 2008 R2 server.

I need to connect to remote XML data sources, and things have been running fine until I had to connect to an XML document that was around 25 megs in size consisting of about 10,000 records. When I set up the datasource, Crystal immediately crashes when I hit the "Finish" button on the HTTP Parameters screen of the connection wizard when setting up the XML data source. Further down I've pasted what is in the crash dialog.

If I take the XML document that is on the remote server and place it locally on the machine and try to set up an XML data source to that local file, Crystal reads the file just fine (and very quickly) and I can create a report with no problems. However, in my situation, I can't use local XML files - they need to be on the remote server.

I have verified via a web browser that my remote URL is correct and that I can download the XML file and it is the exact same as if it were local. Since that's the case, it led me to believe that there is an issue with Crystal.

Any input would be appreciated.

Thank you,




Stopped working

Problem signature:

Problem Event Name: APPCRASH

Application Name: crw32.exe

Application Version:

Application Timestamp: 4de99eaa

Fault Module Name: crdb_xml.dll

Fault Module Version:

Fault Module Timestamp: 4d82917c

Exception Code: c0000005

Exception Offset: 00024ae5

OS Version: 6.1.7601.

Locale ID: 1033

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline: