I have installed SAP Business One 8.81 PL with 10 clients. When my users open SAP Business One client application and click on change company, it takes 4 to 5 minutes to display the databases. And then they are able to work.
A SAP Business One client that is not installed on the same machine as the license service might take several minutes to log on successfully due to a delay in establishing a connection with the license server.
After logon, SAP Business One functions as expected.
The reason for the delay may be one of the following:
The server or PC on which the license server is installed has more than one network card.
There is a dial-up & VPN interface-configured server.
An alternative IP address has been configured when there is only one network card.
Note: This can happen when you install the license service on a machine with more than one network card ALREADY installed. Installing additional network cards on a single network card machine with a license service already installed might not produce this issue.
Cause
Application Error
Solution
For SAP Business One 8.82 PL05 and higher, perform the following steps to solve the problem:
Install SAP Business One 8.82 PL05.
Change registry entry, and add the IP address of the License Server computer. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ACE\TAO For example: -ORBEndPoint iiop://10.59.39.60:30000 -ORBDottedDecimalAddresses 1
Use the IP address instead of the computer name for the License Server address wherever License Server address is needed, such as SAP Business One client, DI API, B1i, and so on.
For SAP Business One 8.82 PL04 and lower, you can use one of the following workarounds:
Disable additional network cards in the Network Connections. Also, make sure there is no dial-up interface or VPN interface set up, and restart the server. Note that you can re-enable the additional network card after the restart. This will resolve the issue until the next restart.
Check if there is an additional IP address assigned for single network cards (Start-->Run-->cmd-->ipconfig). If there is more than one IP address displayed, ensure there is only one address assigned.
Install the license server on a machine with a single network card.
Disable all network cards, restart the license server, and then enable the network cards again.
SAP intends to provide a patch or patches in order to solve the described problem.
The section Reference to Related Notes below will list the specific patches once they become available.
The corresponding Info file of patches in SAP Service Marketplace will also show the SAP Note number.
Please note that these references can only be set at patch release date.
SAP will deliver patches only for selected Releases and at its own discretion, based on the business impact and the complexity of the implementation
Other terms
SAP Business One, slow, login, log-in, delay, license, server, NIC, VPN, connection, alternative, IP, address, ipconfig.
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