Fact Sheet Connection

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When I launch the Fact Sheet from the Opp. Mgt PC UI I get the error below. The SAP_CRM system is configured correctly as it work for SSO.

Logical System Name: CD1CLNT111

Message Server: cpcmd1.saic.com

Remote Host: 3

SAP Client: 111

SAP SID: CD1

Server Port: 8000

Works fine for SSO using the Load Balancing Par file for the SAP_CRM system. Also, the user has been assigned the CRM Default Services role.

Any ideas as I'm at a loss.

Cheers,

KAL

Connect to message server host failed Connect_PM TYPE=B MSHOST=cpcmd1.saic.com GROUP=PUBLIC R3NAME=CD1 MSSERV=8000 PCS=1 LOCATION CPIC (TCP/IP) on local host ERROR The message received isn't from a message server. Are you really connected to the message server? Please check your connection parameters. (cpcmd1.saic.com / 8000) TIME Wed Jun 1 08:32:17 2005 RELEASE 640 COMPONENT MS (message handling interface, multithreaded) VERSION 4 RC -29 MODULE msxxi_mt.c LINE 2496 COUNTER 6